|
|
Barbara Sunderland Manousso,
Ph.D. (ABD), M.P.H., CFRE, NCG, TCG
Texas Credentialed Distinguished Mediator
21 Briar Hollow Lane, Suite 508 Houston, Texas
77027 USA
Phone 713/840-0828 Mobile 713/557-1010 Fax 713/850-1452
mediation@manousso.us
Summary
Certified mediator, arbitrator, facilitator, negotiator, and ombudsman with over 2,000 hours of training, teaching, and practice since 1993. Immediate past-president of the Association of Conflict Resolution Houston Chapter. Special interest: A trainer and practitioner in elder and adult family mediation.
Certified: National Registered Guardian (NCG) and Texas Registered Guardian
Certified consultant in Conflict Dynamic Profile Conflict and Resolution Coach
Professional Affiliations
American Bar Association, Section of Dispute Resolution
Association for Conflict Resolution (local and national)
2007 President, Association for Conflict Resolution - Houston
National Guardian Association
Texas Association of Mediators
Texas Guardian Association
Texas Mediators Training Roundtable
Texas Mediation Certification Association: Texas
Credentialed Distinguished Mediator
________________________________________________________________________________________
Education
Nova Southeastern University, Fort
Lauderdale, Florida
Doctoral candidate (ABD)
Graduate School of Humanities and Social Sciences: Conflict Analysis and Resolution
Nova Southeastern University, Fort
Lauderdale, Florida – Graduate Certificate
Graduate School of Humanities and Social Sciences: Conflict Analysis and Resolution
University of Houston and Texas Southern University,
Houston, Texas
Earned doctoral level credits in anthropology, curriculum
and development, and English.
South Texas College of Law, Houston, Texas –
Attended.
University of Texas School of Public Health,
Houston, Texas
Master of Public Health in Community/Family Health Module
Brown University, Providence, Rhode Island
Baccalaureate in Arts
Concentration in Journalism/English and Semiotics (Intercultural Communications)
__________________________________________________________________________________________
Career
History & Accomplishments
Manousso Mediation and Arbitration
1993 until present
-
Texas Credentialed Distinguished Mediator
-
National Registered Guardian
-
Texas Registered Guardian
Mediator and Arbitrator Practice
-
Experienced in consumer, commercial, family, eldercare, children’s protective services, divorce, workplace, labor, environmental, real estate, and contract mediation.
-
Styles of mediation include transformative, problem-solving, facilitative, and narrative.
-
Volunteer family mediator for the Harris County Dispute Resolution Center.
-
Contract mediator for the Houston Police Department's Community Dispute Program.
-
Volunteer mediator for the Better Business Bureau.
-
Contract mediator for Mediator Network, CLL Services, CFR Center for Resolution, Elder Care Decisions, and National Mediation Services.
-
Arbitrator for the Better Business Bureau and Ford Motor Company, National Dispute Settlement Board, and RV Association.
-
Trainer and lecturer on elder/adult mediation.
-
Contract mediator for the Federal Occupational Health Association/Transportation Security Administration (TSA).
-
Certified Arbitrator for the BBB AUTO LINE program
Training Programs
- Offers Basic Mediation 40 hours Courses, Advanced Family-Divorce 30 hours Mediation Training, Elder Care 20 hours Mediation Training, and Ethics Classes
_____________________________________________________________________________
Memberships and Appointments
Appointed to the Association of
Conflict Resolution's ACResolution Publication Editorial Advisory Board.
·
Appointed by Governor Rick Perry to the Nursing Facility
Administration Advisory Committee.
· Appointed by Congressman Barney Frank to the international anti-tobacco congressional committee.
· 2007 president of the Association of Conflict Resolution – Houston Chapter
· Special Commissioner for County Court #2.
· South Texas College of Law – Evans Center for ADR Board member.
· State Bar of Texas ADR Section
· Labor Employment Relations Association (LERA)
· ACR’s presidential Public and Intense Conflicts Committee for the 2009-10 program year
· Member of Texas Association of Mediators (TAM).
· Full Member in Association of Conflict Resolution (ACR).
· Advisory Committee on Healthcare for ACR
· Section Member of ACR's Healthcare, Workplace, Consumer, Commercial, and Family.
· Co-chair of Workplace Training for the Association of Conflict Resolution.
· Board member Association of Conflict Resolution - Houston Chapter.
· New England Association for Conflict Resolution.
· League of Women Voters
· Texas Mediator Trainers Roundtable (TMTR)
· Women Professionals in Government Board Member
_________________________________________________________________________________
Certification and Training
· Graduate Certificate: Conflict Analysis and Resolution, Nova Southeastern University, Fl.
· Mediation Certification: Basic (40 hours / Sharon Hemphill, Houston, Texas); Advanced Consumer Course (24 hours / Sharon Hemphill, Houston, Texas); Family Courses (24 hours / Harris County Dispute Resolution Center, Houston, Texas); Children's Protective Services: TDPRS/CPS/CJA Mediation Certification (24 hours / Harris County Dispute Resolution Center, Houston, Texas); Transformative Mediation –Institute for the Study of Conflict Transformation (140 hours of advanced training); Equal Opportunity Employment Training (8 hours / U.S. Equal Employment Opportunity Commission’s Technical Assistance Program Seminar-San Antonio, Texas); Certificate of Attendance (5 hours) Conflict Resolution Systems: The Cutting Edge Resource for Workplace Productivity, Houston, Texas. Houston Police Department (24 hours / Community Dispute Resolution Consultant) – 80 hours of advanced training. Additional hours of mediation and negotiation training through conferences and workshops and monthly ACR programs.
· Arbitration Certification: Better Business Bureau's National Consumer Panel (30 hours / Better Business Bureau, Houston, Texas) and Dispute Resolution Board for the Ford Motor Company (24 hours / Center for Consumer Affairs / University of Wisconsin for the Ford Motor Company's Dispute Settlement Board, Washington, D.C.), Certified Arbitrator for the BBB AUTO LINE program.
· Ombudsman Certification: (60 hours) Texas State Program through the Area on Aging Certified Texas State Ombudsman for Long Term Care Facilities.
· Facilitation Certification: 30 hours / Harris County, Houston, Texas
· Facilitation Trainer Train-the Trainer Certification: 24 hours / Houston, Texas
________________________________________________________________________________
Papers and Workshops Presented
· Texas Paralegal Journal - Winter 2008
2008 August, Bryan, Texas. Bryan Dispute Resolution Center.
The New Horizon in Family
Mediation for Adult and Elder Care.
· 2008 March, Savannah, Georgia. Sullivan University to Ministers from the United Kingdom. The Clash of Culture in Ireland’s Medical System: One ADR Solution.
· 2008 March, Houston, Texas. Workshop for high school students. Mediation as a Career Choice: Practice Options.
· 2008 February. Galveston, Texas. Texas Association of Mediators. Elder Care Mediation: How to Market Your Practice.
· 2007 October, Edmonton, Canada. Ontario Family Mediation Society. Elder Care Mediation: The New Horizon in Family Mediation.
· 2005, Houston, Texas. NASA/Clear Lake Human Resource Association. Elder Care Mediation: When Families Need to Talk.
·
2005, Fort Lauderdale, Florida, Nova Southeastern University.
The Conflict over the Environmental Impact of Building an Uptown High-rise:
Upstream and Down
· 2004, Fort Lauderdale, Florida. Nova Southeastern University. Transformative Mediation: Why is it different?
________________________________________________________________________________
Participation in conferences
Texas Mediation Association Conferences: 1994, 2000, 2003, 2004, 2005, 2006, 2007, 2008, 2009.
Association of Conflict Resolution International Conferences: 2002, 2003, 2005, 2006, 2008, 2009.
·
Extra hours of training through pre-conference advance programs.
Texas Mediation Association: 1994, 2000, 2003, 2004, 2005, 2006, 2007
Association of Conflict Resolution Conferences: 2002, 2003, 2005, 2006, 2007.
· EEOC Training Program 2009, Houston, TX; 2007, Philadelphia, PA; 2006, San Antonio, TX
· Negotiation training for corporations with Drs. Neil Katz, Fort Lauderdale, Fl, and
· Negotiation training William Ury, Phoenix, AZ and Boston, MA
· Institute for the Study of Conflict Transformation, Philadelphia, PA, 2006 and 2007
· Labor Employment Relations Association (LERA) Regional Conference 2006 and 2007
· First International Conference and Training on Elder Care Mediation, Philadelphia, PA, 2006