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Barbara Sunderland Manousso,
Ph.D, M.P.H., NCG, TCG
Texas Distinguished Credentialed Mediator
Certified Collaborative Law Mediator
21 Briar Hollow Lane, Suite 508 Houston, Texas 77027
Phone 713.840.0828 Mobile 713.557.1010
Fax 713.850.1452
mediation@manousso.us
Dr. Barbara
Sunderland Manousso
has been recognized by Houston Woman’s Magazine as
one of
Houston’s 50 Influential Women 2010
Summary
Certified mediator, arbitrator, facilitator, negotiator, and ombudsman with over 2,000 hours of training, teaching, and practicing, since 1993; served as president of the Association of Conflict Resolution Houston Chapter; serves on ACR Public Policy Board. Special interest: A trainer and practitioner in elder and adult family mediation. Serves on the Editorial Advisory Board of ACResolution Magazine, co-chair of the Association of Conflict Resolution Healthcare Section, and, at the pleasure of Texas Governor Perry, on the Nursing Facility Administrative Advisory Committee.
Certified: National Certified Guardian
Certified: Texas Certified Guardian
Certified consultant in Conflict Dynamic Profile
Conflict Resolution Coach
TMCA – Texas Credentialed Distinguished Mediator
Texas Mediation Training Roundtable Council Member
Trainer and Instructor in Certification Programs in Basic Mediation, Advanced
Mediation, Family, Elder Care
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Education
Nova Southeastern University, Fort
Lauderdale, Florida
Ph.D. Graduate School of Humanities and Social Sciences: Conflict
Analysis and Resolution
Nova Southeastern University, Fort
Lauderdale, Florida – Graduate Certificate
Graduate School of Humanities and Social Sciences: Conflict Analysis and Resolution
University of Houston and Texas Southern University,
Houston, Texas
Earned doctoral level credits in anthropology, curriculum and development, and English.
South Texas College of Law, Houston, Texas –
Attended.
University of Texas School of Public Health,
Houston, Texas
Master of Public Health in Community/Family Health Module
Brown University, Providence, Rhode Island
Baccalaureate in Arts
Concentration in Journalism/English and Semiotics (Intercultural Communications)
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Career
History & Accomplishments
Manousso Mediation and Arbitration
1993 until present
TCMA Texas Credentialed Distinguish Mediator
Certified: National Certified Guardian
Certified: Texas Certified Guardian
Certified consultant in Conflict Dynamic Profile
Conflict Resolution Coach
Texas Mediation Training Roundtable Council Member
Certified Arbitrator for the BBB AUTO LINE program
Certified in Collaborative Law
Mediator and Arbitrator Practice
- Experienced in consumer, commercial, family, eldercare, children’s protective services, divorce, workplace, labor, environmental, real estate, condemnation, eminent domain, and contract mediation.
- Styles of mediation include transformative, problem-solving, facilitative, and narrative.
- Volunteer family mediator for the Harris County Dispute Resolution Center.
- Contract mediator for the Houston Police Department's Community Dispute Program.
- Volunteer mediator for the Better Business Bureau.
- Contract mediator for Mediator Network, CLL Services, CFR Center for Resolution, Elder Care Decisions, and National Mediation Services.
- Arbitrator for the Better Business Bureau and Ford Motor Company, National Dispute Settlement Board, and RV Association.
- Trainer and lecturer on elder/adult mediation, basic and advanced mediation, culture and conflict.
- Contract mediator for the Federal Occupational Health Association/Transportation Security Administration (TSA) for EEO cases.
________________________________________________________________________________
Memberships and Appointments
· Elected
as co-chair of the Association of Conflict Resolution HealthCare Section.
·
Appointed by Governor Rick Perry to the Nursing Facility
Administration Advisory Committee.
· Special Court Commissioner for County Court #2.
· Texas Mediator Trainers Roundtable (TMTR): Bylaw Committee
· Appointed by Congressman Barney Frank to the international anti-tobacco congressional committee.
· 2007 president of the Association of Conflict Resolution – Houston Chapter
· South Texas College of Law – Evans Center for ADR Board member.
· State Bar of Texas ADR Section
· Labor Employment Relations Association (LERA)
· Member of Texas Association of Mediators (TAM).
· Full Member in Association of Conflict Resolution (ACR).
· Advisory Committee on Healthcare for ACR
· Section Member of ACR's Healthcare, Workplace, Consumer, Commercial, and Family.
· Co-chair of Workplace Training for the Association of Conflict Resolution.
· Board member Association of Conflict Resolution - Houston Chapter.
· New England Association for Conflict Resolution.
· League of Women Voters
· ACR’s presidential Public and Intense Conflicts Committee for the 2008-9 program year
· Women Professionals in Government Board Member
· National Guardianship Association
· Texas Guardianship Association
· Advisory Editorial Board member of ACResolution Magazine
· Certified Arbitrator for the BBB AUTO LINE program
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Certification and Training
- Teaches classes
in Basic, Advanced/Divorce, and Elder Care Mediation in classroom and
online.
- Graduate Certificate:
Conflict Analysis and Resolution, Nova Southeastern
University, Fl.
- Mediation Certification:
Basic (40 hours / Sharon Hemphill, Houston, Texas) ; Advanced Consumer
Course (24 hours / Sharon Hemphill, Houston, Texas); Family Courses (24
hours / Harris County Dispute Resolution Center, Houston, Texas); Children's
Protective Services: TDPRS/CPS/CJA Mediation Certification (24 hours /
Harris County Dispute Resolution Center, Houston, Texas); Transformative
Mediation –Institute for the Study of Conflict Transformation (140 hours of
advanced training); Equal Opportunity Employment Training (8 hours / U.S.
Equal Employment Opportunity Commission’s Technical Assistance Program
Seminar-San Antonio, Texas); Certificate of Attendance (5 hours) Conflict
Resolution Systems: The Cutting Edge Resource for Workplace Productivity,
Houston, Texas. Houston Police Department (24 hours / Community Dispute
Resolution Consultant) – 80 hours of advanced training. Additional hours of
mediation and negotiation training through conferences and workshops and
monthly ACR programs, Certified in Collaborative Law {16 hours}, South Texas
College of Law (eminent domain training – 20 hours).
- Arbitration Certification:
Better Business Bureau's National Consumer Panel (30 hours / Better Business
Bureau, Houston, Texas) and Dispute Resolution Board for the Ford Motor
Company (24 hours / Center for Consumer Affairs / University of Wisconsin
for the Ford Motor Company's Dispute Settlement Board, Washington, D.C.).
- Ombudsman Certification:
(60 hours) Texas State Program through the Area on Aging, Certified
Texas State Ombudsman for Long Term Care Facilities.
-
Facilitation Certification:
30 hours / Harris County, Houston, Texas
-
Facilitation Trainer
Certification:
24 hours / Houston, Texas
- Certified: National Registered
Guardian
- Certified: Texas Registered Guardian
- Certified consultant in Conflict
Dynamic Profile and Conflict Coach
- Certified Arbitrator for the BBB
AUTO LINE program
- Certified in Collaborative Law
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Papers and Workshops Presented
. Association
for Conflict Resolution-Houston Chapter, Elder Mediation in Action is Good
Business, Houston, TX, September 2011
. TASHA, Elder mediation: New Options for
Seniors and their Families in Austin, Texas, May 2011
· Five Marketing Steps in Health Care Mediation: Association for Conflict
Resolution-International Conference Call for Health Care Section: October 2010
· Texas Department of Health Services Nurses Leadership Conference in Austin, TX, 2010
· The Business of Elder Mediation: The World Symposium on Elder Mediation, Chicago, IL, 2010
·
Elder Mediation Training: Southern Methodist University (SMU) in
Plano, TX, 2010
·
Elder Mediation Training: Tuscan, AZ, 2010
·
Elder Care Network of Houston: Presenter on Elder Care
Mediation: What Organizations Need to Know About Elder Mediation, 2010
·
Elder Mediation: Texas Association of Mediators, Dallas, TX, 2010
·
Ethics in Mediation: Texas Association of Mediators, Dallas, TX,
2010
·
Association for Conflict Resolution: Presenter on Elder Care
Mediation since 2001.
Last presentation 2009 was in Atlanta, GA.
·
2009 Houston Bar Association ADR Section. The New Horizon in
Elder Care Mediation for Lawyers. Houston, TX.
·
2009 Texas Association of Mediators. The Dynamics of
Elder Care Mediation: A Look Inside the Process of Participants.
· Texas Paralegal Journal. Winter 2008. Elder Care Mediation: A New Horizon in Family Practice.
· 2008 August, Bryan, Texas. Bryan Dispute Resolution Center. The New Horizon in Family Mediation for Adult and Elder Care.
· 2008 March, Savannah, Georgia. Sullivan University to Ministers from the United Kingdom. The Clash of Culture in Ireland’s Medical System: One ADR Solution.
· 2008 March, Houston, Texas. Workshop for high school students. Mediation as a Career Choice: Practice Options.
·
2008 February. Galveston, Texas. Texas Association of
Mediators. Elder Care Mediation: How to Market Your Practice.
·
2007 October, Edmonton, Canada. Ontario Family Mediation
Society. Elder Care Mediation: The New Horizon in Family Mediation.
· 2005, Houston, Texas. NASA/Clear Lake Human Resource Association. Elder Care Mediation: When Families Need to Talk.
·
2005, Fort Lauderdale, Florida, Nova Southeastern University.
The Conflict over the Environmental Impact of Building an Uptown High-rise:
Upstream and Down
· 2004, Fort Lauderdale, Florida. Nova Southeastern University. Transformative Mediation: Why is it different?
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Participation in conference
Texas Mediation Association
Conferences: 1994, 2000, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010.
Association of Conflict Resolution International Conferences: 2002, 2003, 2005, 2006, 2007, 2008, 2009, 2010.
-
TASHA, Austin, May 2011
-
Extra hours of training through pre-conference advance programs.
-
Texas Mediation Association: 1994, 2000, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010.
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Houston Bar Association ADR Section: 2010
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Eminent Domain: South Texas College of Law: 2010
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Association of Conflict Resolution Conferences: 2002, 2003, 2005, 2006, 2007, 2008, 2009, 2010.
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EEOC Training Program 2009, Houston, TX
-
EEOC Training Program 2007, Philadelphia, PA
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EEOC Training Program 2006, San Antonio, TX
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Negotiation training for corporations with Drs. Neil Katz, Fort Lauderdale, Fl, 2003
-
Negotiation training William Ury, Phoenix, AZ and Boston, MA 2008
-
Institute for the Study of Conflict Transformation, Philadelphia, PA, 2006 and 2007
-
Labor Employment Relations Association (LERA) Regional Conference 2006 and 2007
-
First International Conference and Training on Elder Care Mediation, Philadelphia, PA, 2006
Website is
http://www.manousso.us .
Dr.
Barbara Sunderland Manousso
2010 Photo